Litify Review, Pricing & Alternatives (2026)

Litify was founded in 2016 by John Morgan, of the personal injury firm Morgan & Morgan, and Reuven Moskowitz, and Morgan & Morgan became one of its largest customers after migrating millions of client and case files. Bessemer Venture Partners took a majority stake in 2023. Litify says it serves more than 45,000 legal professionals, including Salesforce itself, plaintiff and defense firms, in-house legal teams, government agencies and nonprofits. Because it runs on Salesforce, firms get Salesforce's security, mobile apps, reporting and integrations, and can extend Litify with other Salesforce apps. In March 2026 Litify rebranded its product as an AI-native Platform of Action.

Litify covers the full case lifecycle. Intake tools capture leads, qualify them and send retainers for e-signature. Matter management tracks parties, deadlines, tasks, notes, emails and files, with configurable workflows for each practice area. Document management and generation, timekeeping, billing and eBilling, and real-time reports and dashboards are included, all configured in a no-code environment. For corporate legal departments, Litify offers enterprise legal management with matter intake, outside counsel spend control and eBilling. Litify says its platform runs on Salesforce and AWS, with Anthropic as its closed AI model provider. Implementation is a project, often with partners, rather than a self-serve signup.

LitifyAI runs natively inside the platform. LitifyAI Ask answers questions across a single document or the whole firm's history, with a shared prompt library. Draft writes and edits narrative documents. Summarize processes deposition and court transcripts. Damages Assistant builds source-linked medical chronologies and reconciled bill ledgers, and Instant Demands generates demand packets. Litify ACE, the Agentic Case Expert launched in March 2026 and upgraded in ACE 2.0, runs multi-step agents with matter context, including Intake Qualifier, Client Sentiment, Strengths and Weaknesses, Total Policy, Interrogatory, Deposition Prep, Deposition Review and Conflict Check agents. ACE 2.0 adds a Chrome extension, a mobile web app and voice input.

Litify does not publish full pricing on its website, but its Salesforce AppExchange listing shows pricing starting at $200 per user a month, with discounts for nonprofits. Final costs depend on the modules a firm chooses, such as intake, matter management, billing or enterprise legal management, plus the number of users, Salesforce licensing and implementation services. LitifyAI features and ACE agents are packaged by Litify's sales team, and the platform includes an AI Attribution Agent that logs AI usage costs to case records so firms can bill or track them. There is no free plan or self-serve trial; buyers start with a demo.

Litify's strengths are its Salesforce foundation, end-to-end coverage from intake to billing, a growing library of native AI agents, strong personal injury features and support for corporate legal departments. Its weaknesses are a high starting price, implementation effort, dependence on Salesforce skills for deep customization and limited public pricing. Filevine offers similar configurable case management with LOIS AI and deposition tools. Clio suits smaller firms wanting simpler setup. EvenUp and Supio focus on AI for injury demands and case analysis. Eve targets plaintiff firms with AI-native workflows. Choose Litify if your firm wants a Salesforce-based platform with AI agents across every case.