Fathom vs Krisp: pricing, features and which to choose

Fathom is a meeting-intelligence service founded in 2020 and led by Richard White. TechCrunch reported a $4.7 million seed round in 2022 and a $17 million Series A in 2024, led by Telescope Partners, including more than $2 million raised from users through Wefunder. In September 2026, Superhuman acquired Fathom, which remains an active meeting-notetaker product under changed ownership. Fathom said its product was used at more than 300,000 companies; TechCrunch reported more than 400,000 monthly active users and over one million people who had recorded meetings. It records conversations, creates transcripts and summaries, and converts discussion into searchable follow-up for individuals and teams.

The workflow begins by connecting Fathom to a calendar and supported meeting service. A call can be captured by its meeting bot or, on supported Mac desktop workflows, through bot-free capture. Afterward, Fathom produces a transcript, summary, action items, clips, and follow-up material. Users can search attendees and keywords, ask questions about a call, and organize highlights in playlists. Team features add shared search, comments, folders, keyword alerts, and account-wide meeting discovery. Integrations include HubSpot, Salesforce, Close, Slack, Notion, Asana, Zapier, ChatGPT, and Claude. Automatic CRM updates make Fathom especially useful when conversation notes must become records, tasks, or follow-up. The tradeoff is that setup and permissions matter, and recording consent remains the customer’s responsibility.

Fathom’s main limitations are that its richest team, coaching, CRM, and retention controls sit above the free product, while bot-free capture is identified as a beta Mac feature. Fireflies.ai offers broader capture options, including mobile, desktop, dialers, uploads, and 100-plus languages. Otter.ai is a familiar choice for live transcription and collaboration, Granola is a closer bot-free competitor, and Read AI emphasizes meeting analytics. Avoma is another alternative for meeting-centered business workflows. Fathom is the better pick for individuals and sales, customer-success, or project teams that value a generous free tier, polished summaries, searchable clips, and CRM follow-through. Choose competitors when dialer coverage, wider language support, or bot-free capture across more platforms matters more.

Krisp Technologies, Inc. develops software for real-time voice communication. Founded in 2017, the company says its technology is deployed on more than 200 million devices and processes more than 80 billion minutes of voice conversations monthly. Its product line extends beyond desktop noise filtering: Meeting AI handles transcription and notes, Contact Center AI supports agent productivity, and developer products provide voice models and real-time translation. Krisp raised a $5 million Series A in 2019, according to its year-in-review announcement. Headquartered in Berkeley, California, the company serves consumers, businesses, contact centers, and developers. This range means prospective customers should identify their use case before comparing plans, because the products have separate purposes and purchasing paths.

A typical Meeting AI workflow places Krisp between the user and Zoom, Teams, Google Meet, or another calling application as a virtual microphone and speaker. Noise cancellation runs locally. The optional AI assistant captures meeting audio, creates a transcript, and produces notes, action items, and searchable chat. Paid Meeting plans include bot-free recording and notes for in-person meetings. Integrations and webhooks can connect outputs with other workflows, while mobile access extends note-taking beyond a desktop call. Contact Center AI adds after-call summaries, monitoring, agent assist, speech analytics, and accent conversion for live customer conversations. Teams can use Krisp to improve what participants hear or reduce the manual work required after conversations end.

Krisp’s strongest distinction is its combination of local noise removal, bot-free meeting capture, accent conversion, and voice-agent infrastructure. Its cloud meeting features still require trust in a service handling transcripts and recordings, while Core storage is limited to 10 GB. The product line may also be confusing because Meeting AI, Contact Center AI, and developer APIs have separate plans and billing. Otter.ai and Fireflies.ai provide established meeting-transcript alternatives, while Zoom AI Companion may cost less for organizations already paying for Zoom. Krisp should be chosen by teams that need audio processing as well as meeting notes, especially contact centers and voice-agent builders. Teams seeking only basic transcription may find a narrower meeting tool easier to evaluate and administer.