Fathom vs Granola: pricing, features and which to choose

Fathom is a meeting-intelligence service founded in 2020 and led by Richard White. TechCrunch reported a $4.7 million seed round in 2022 and a $17 million Series A in 2024, led by Telescope Partners, including more than $2 million raised from users through Wefunder. In September 2026, Superhuman acquired Fathom, which remains an active meeting-notetaker product under changed ownership. Fathom said its product was used at more than 300,000 companies; TechCrunch reported more than 400,000 monthly active users and over one million people who had recorded meetings. It records conversations, creates transcripts and summaries, and converts discussion into searchable follow-up for individuals and teams.

The workflow begins by connecting Fathom to a calendar and supported meeting service. A call can be captured by its meeting bot or, on supported Mac desktop workflows, through bot-free capture. Afterward, Fathom produces a transcript, summary, action items, clips, and follow-up material. Users can search attendees and keywords, ask questions about a call, and organize highlights in playlists. Team features add shared search, comments, folders, keyword alerts, and account-wide meeting discovery. Integrations include HubSpot, Salesforce, Close, Slack, Notion, Asana, Zapier, ChatGPT, and Claude. Automatic CRM updates make Fathom especially useful when conversation notes must become records, tasks, or follow-up. The tradeoff is that setup and permissions matter, and recording consent remains the customer’s responsibility.

Fathom’s main limitations are that its richest team, coaching, CRM, and retention controls sit above the free product, while bot-free capture is identified as a beta Mac feature. Fireflies.ai offers broader capture options, including mobile, desktop, dialers, uploads, and 100-plus languages. Otter.ai is a familiar choice for live transcription and collaboration, Granola is a closer bot-free competitor, and Read AI emphasizes meeting analytics. Avoma is another alternative for meeting-centered business workflows. Fathom is the better pick for individuals and sales, customer-success, or project teams that value a generous free tier, polished summaries, searchable clips, and CRM follow-through. Choose competitors when dialer coverage, wider language support, or bot-free capture across more platforms matters more.

Granola is designed around meetings rather than a general project database. Its desktop and mobile apps capture device audio and produce transcripts, summaries, decisions, action items, and reusable note formats. It can work without a conspicuous bot joining a video call, supporting local notetaking, though organizations still need consent and recording practices. Features include AI chat across meetings, shared folders, custom templates, multilingual support, recipes, pre-meeting briefs, follow-up emails, and integrations. Basic costs $0 per user per month, Business costs $14, and Enterprise costs $35. Business adds advanced models, collaboration and CRM integrations, MCP, and API access. Enterprise adds SSO, administration, retention, analytics, support, audit API, SCIM, HIPAA-compliant workspaces, and organization-wide controls. Granola suits meeting-focused teams needing searchable notes and shared context.

Granola offers Basic, Business, and Enterprise plans. Basic is free at $0 per user per month and includes AI meeting notes, 30 days of history, AI chat, shared folders, templates, multilingual support, Slack integration, and per-user training opt-out. Business costs $14 per user per month with monthly billing, adding unlimited history, advanced AI models and features, pre-meeting briefs, follow-up emails, a workspace dictionary, integrations with Notion, Zapier, HubSpot, Affinity, and Attio, centralized billing, MCP, and API access. Enterprise costs $35 per user per month through a monthly or annual contract and adds SSO, security and administration, priority support, analytics, retention policies, sharing controls, audit API, SCIM, HIPAA-compliant workspaces, and organization-wide training opt-out. Choose it if you need meeting-focused notes, collaboration, integrations, or enterprise controls.

Granola was founded in March 2023 by Chris Pedregal and Sam Stephenson. Announcements identify a $4.25 million seed round in 2023, a $20 million Series A in October 2024, and a $43 million Series B in May 2025 led by Nat Friedman and Daniel Gross's NFDG. Reported funding reached $67 million, with a $250 million valuation reported at the Series B. Granola's 2.0 announcement described a collaborative team workspace direction. Compared with ClickUp Brain, Granola is narrower and more meeting-focused. Otter.ai and Fireflies.ai provide comparable transcription and meeting intelligence, while Notion AI begins within a broader workspace. Granola's bot-free capture and editable notepad distinguish its workflow, making it a fit for professionals and teams that need searchable meeting notes, shared context, and integrations.