Airtable vs Smartsheet: pricing, features and which to choose

Airtable is a spreadsheet-like database platform made by Airtable, Inc., founded in 2012 and publicly launched in 2015. Its central idea is to let teams model work as linked records, then turn those records into applications, rather than forcing every process into a fixed project-management template. The company introduced an API and embeddable views in May 2015, giving each base a customized API for integrations. Airtable’s current plans include a free tier, Team at $20 per user monthly when billed annually, Business at $45, and Enterprise Scale with custom pricing. The free plan allows 1,000 records per base, 1,000 API calls per workspace monthly, 1 GB of attachment storage, and 500 AI credits per editor or higher each month. It is best understood as a database-first productivity tool, with forms, automations, interfaces, and AI layered around that foundation.

Airtable’s practical strength is turning structured data into a shared workflow. A team can start with a base, define tables and fields, then connect records through linked fields and present the same information in grid, calendar, timeline, Gantt, form, or interface views. Automations handle triggers and actions, while extensions and integrations connect outside services. A typical process might collect requests through a form, store each submission as a record, assign owners and deadlines, and use an automation to notify a channel or update a status. Omni adds a natural-language layer that can build apps, edit data, answer questions, and analyze records, with actions governed by existing permissions. The free plan allows 1,000 records per base and 1,000 API calls per workspace each month, while Team raises those limits to 50,000 records and 100,000 calls.

Airtable’s main limitation is scale by plan: Free bases cap at 1,000 records, 1,000 API calls monthly, 1 GB of attachments, and 500 AI credits per editor, while Team raises the record limit to 50,000 but costs $20 per user monthly annually. Its database-first design suits structured workflows better than Coda’s document-first approach, and it is less suited than Notion to wiki-style knowledge management. Smartsheet offers stronger spreadsheet-oriented project controls, while Airtable provides more flexible app building and permission-aware AI features. Costs rise through billable collaborators and metered AI credits, with Team including 15,000 credits per billable collaborator and extra packs starting at $20 for 10,000 credits. Airtable is best for teams building structured, customizable workflow apps around relational data.

Smartsheet was founded in 2005 in Bellevue, Washington, and built its business on a familiar idea: project tracking that looks like a spreadsheet but adds dependencies, automations, forms and reports. It grew into an enterprise platform used for portfolio management, resource planning and operations at large companies. In January 2025 Blackstone and Vista Equity Partners completed an $8.4 billion deal to take Smartsheet private. In November 2025 it announced Intelligent Work Management, its push to combine AI, data and people across the platform. Smartsheet also owns Brandfolder for digital asset management and sells a Gov edition for US public sector customers.

Work lives in sheets with rows, columns, cell formulas, cross-sheet formulas and dependencies, viewed as grids, Gantt charts, boards, calendars, tables or timelines. Reports roll up rows across sheets, and dashboards show charts and metrics. Forms collect requests, and automations send alerts, request approvals, assign people and move rows on triggers. Higher plans add workload tracking, baselines, proofing, document builder, portfolios and scenario planning. Advanced Work Management bundles Control Center for portfolio rollout, Dynamic View for secure request intake, Data Shuttle for importing data, DataMesh and connectors to Jira, Salesforce and Microsoft Dynamics. Free contributors can edit shared sheets without a paid seat.

Smartsheet's strength is structured project and portfolio work at scale, with strong governance and a familiar grid. Its drawbacks are a dated interface next to newer tools, many key features behind add-ons or Enterprise, and per-member costs that add up. Monday.com and Asana offer friendlier interfaces and their own AI agents. Airtable suits teams building database-driven apps. Microsoft Project and Planner fit Microsoft 365 shops, while Wrike and ClickUp compete on all-in-one features. Choose Smartsheet if your organization runs projects and portfolios in spreadsheets today and wants enterprise controls and AI help without leaving that format.